MetaX Integrated Circuits (Shanghai) Co., Ltd. (collectively referred to as "MetaX", "we", "us", or "our") recognizes the importance of personal information and is committed to implementing appropriate security measures to protect the security and integrity of your personal information. This Privacy Policy ("Policy") is intended to clearly explain how we collect, use, store, share, and protect your personal information, as well as how you may exercise your rights regarding such information when you access or use our official website, Developer Community, and related products and services (collectively, the "Services").
Please read this Policy carefully and ensure that you fully understand its contents before using our Services. By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the processing of your personal information in accordance with this Policy. If you have any questions regarding this Policy, please contact us using the contact information provided at the end of this document.
I. Personal Information We Collect
A. Information You Provide Voluntarily
1. When registering for or using our Services, you may be required to provide information such as your nickname, email address, mobile phone number, password, and other account-related information. You may also upload an avatar and personal profile information to complete your account profile.
2. Developer Information: When using the Developer Community, you may voluntarily submit code contributions, project descriptions, technical discussion content, issue reports, logs, performance data, and other related information.
3. When participating in specific services, such as competitions, online events, webinars, or conferences, you may be required to provide additional information in accordance with the applicable event rules.
4. When submitting résumé or recruitment-related information through this website, you will access recruitment services provided by a third-party service provider cooperating with MetaX. You will be required to review and consent to the third party's own privacy policy and register for or log in to an account as required by that provider. You may voluntarily provide personal information including your name, mobile phone number, email address, gender, place of origin, educational background, employment history, and other relevant information. Failure to provide mandatory information may prevent you from accessing the corresponding recruitment services.
B. Information We Collect Automatically
1. Log Information
Certain MetaX products and services are available only for specific device models or software applications. During the activation and use of our products and services, in order to identify abnormal account activity, detect device-related issues, understand product compatibility, and improve service performance, we may collect relevant device information, software information, and service log information necessary for providing and optimizing our Services.
2. Information Obtained from Third Parties
Where permitted by applicable law and with your authorization, we may obtain limited information about you from third-party partners, such as social media platforms or event co-organizers. For example, when you choose to sign in through a third-party account, we may receive certain account information from the relevant provider.
II. How We Use Your Personal Information
We process your personal information for the following purposes and ensure that each processing activity is supported by an appropriate legal basis, including contract performance, your consent, or our legitimate interests.
1. Service Provision and Contract Performance. To create and manage your account, provide requested product downloads, technical support, community services, event participation, and other Services.
2. Developer Community Operations. To display your developer profile, manage your code contributions and projects, and facilitate technical communication and collaboration within the community.
3. Product Improvement and Research & Development. To analyze usage patterns, performance data, and user feedback for diagnosing issues, optimizing software drivers, developing new tools, improving hardware architecture designs, and enhancing the developer experience. Such processing may involve anonymized or aggregated data.
4. Security and Compliance. To perform identity verification, fraud detection, cybersecurity protection, and abuse prevention, and to safeguard the legitimate rights and interests of MetaX, our users, and other stakeholders. We may also process information to comply with applicable legal and regulatory obligations, including export control requirements and cross-border data transfer compliance reviews.
5. Communications and Notifications. To send important service updates, technical notices, security announcements, event invitations, and responses to your inquiries or requests.
6. Use of Recruitment Information. Upon your acceptance of the recruitment service provider's privacy policy, you acknowledge and agree that the provider may share your résumé information with MetaX. Such information will be used to communicate with you regarding employment opportunities and to facilitate subsequent recruitment processes.
7. Other Purposes with Your Consent.
III. How We Share, Transfer, and Publicly Disclose Personal Information
We do not sell your personal information to any third party. We may share your information only in the following circumstances:
1. Necessary Business Cooperation: To provide you with complete Services, we may disclose your personal information, on a need-to-know basis and in accordance with the principle of data minimization, to vendors, service providers, or business partners acting on our behalf, such as hosting service providers, data analytics providers, event service providers, and recruitment service providers. Such parties are authorized to process your information only in accordance with our instructions and are subject to strict confidentiality and data protection obligations.
2. Legal and Regulatory Requirements: We may disclose your personal information where necessary to comply with applicable laws, regulations, legal processes, court orders, governmental requests, or regulatory requirements, or where such disclosure is necessary to protect the significant lawful rights and interests of MetaX, our users, or the public, including the prevention of serious personal injury, or property damage.
3. Corporate Transactions: In the event of a merger, acquisition, asset transfer, reorganization, bankruptcy, liquidation, or similar corporate transaction, your personal information may be transferred as part of the transaction. In such circumstances, we will require the recipient of the personal information to continue processing it in accordance with this Policy or to provide an equivalent level of protection.
4. Information You Choose to Disclose: Certain information may become visible to other users when you voluntarily make it public. For example, when you publish projects, source code, technical solutions, comments, or other content within the Developer Community, such information may be accessible to other community members.
For any cross-border transfer of personal information outside the People’s Republic of China, MetaX will comply with applicable laws and regulations, including the Personal Information Protection Law, and will adopt appropriate safeguards, such as entering into standard contractual clauses, conducting security assessments, or implementing other legally required measures to ensure the security of such transfers.
IV. How We Protect and Store Your Personal Information
1. Technical and Organizational Measures: We implement industry-standard technical and organizational security measures, including encryption during transmission, access controls, anonymization techniques, security governance procedures, employee training, and role-based authorization management, to protect personal information against unauthorized access, disclosure, use, alteration, damage, or loss.
2. Security Certifications: Certain MetaX products and services have obtained relevant certifications, including ISO 27001 Information Security Management System certification. We continuously strive to establish and maintain a comprehensive security and privacy protection framework.
3. Retention Period: We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law. For example: Account information may be deleted within a reasonable period following account closure or deregistration.
Transaction records, audit logs, or compliance-related records may be retained for longer periods to satisfy legal, accounting, auditing, or regulatory requirements.
Upon expiration of the applicable retention period, we will securely delete or anonymize the relevant personal information in accordance with applicable legal requirements.
4. Security Incident Response: Although we implement reasonable security measures, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. In the event of a personal information security incident, we will activate our incident response procedures, take appropriate remedial actions, and notify affected individuals and competent authorities as required by applicable law.
V. Your Rights
Subject to applicable laws and regulations, you may exercise the following rights with respect to your personal information. Requests may be submitted using the contact information provided at the end of this Policy. To protect your privacy and security, we may verify your identity before processing your request. The availability of these rights may vary depending on your jurisdiction; however, they generally include the following:
1. Right to Be Informed and Right of Access: You have the right to know how your personal information is processed and to access the personal information that we hold about you.
2. Right to Object or Restrict Processing: Under certain circumstances, you have the right to object to or request restrictions on our processing of your personal information. Please note that where applicable laws require us to continue processing certain information, we may be unable to comply with such requests.
3. Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information maintained by us.
4. Right to Obtain Copies: You have the right to review and obtain copies of your personal information.
5. Right to Erasure: You have the right to request deletion of your personal information, subject to applicable legal exceptions. Please note that where we are legally required to retain certain information, we may not be able to delete such information upon request.
6. Right to Data Portability: In certain circumstances, you may have the right to receive personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request that such information be transferred to a technically feasible third party.
The methods available for exercising these rights may vary depending on the specific product or service you use.
When you submit a request to exercise your rights, we may require a written request and proof of identity to ensure the security of your personal information. In most cases, we will not charge a fee for responding to your request unless the request is excessive, repetitive, or manifestly unfounded. If you have any questions regarding the exercise of your rights, please contact us using the details provided in this Policy.
VI. Protection of Minors
Our Services are primarily intended for adults. We do not knowingly collect personal information from minors. If you are under 18 years of age (or the age of majority in your jurisdiction), please use our Services under the supervision and guidance of a parent or legal guardian. If we become aware that we have collected personal information from a minor without verifiable parental or guardian consent where such consent is required, we will take reasonable steps to delete the relevant information as soon as practicable.
VII. Updates to This Policy
MetaX may revise this Policy from time to time in response to changes in our business operations, technologies, legal requirements, or regulatory developments. When material updates are made, we will publish the revised version through our website, in-service notifications, or other prominent means and update the "Last Updated" date at the top of this Policy. Your continued use of our Services after the updated Policy becomes effective constitutes your acceptance of the revised Policy.
VIII. Contact Us
If you have any comments, suggestions, questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact us at:
Email: ir@metax-tech.com
MetaX Integrated Circuits (Shanghai) Co., Ltd.
Building 8, Lane 999 Haike Road,
Pudong New Area, Shanghai 201203,
People's Republic of China
